Privacy Policy

Last updated: March 2026

1. Information We Collect

When you submit an infrastructure request through our contact form, we collect your name, company name, email address, phone number, and details about your infrastructure requirements. We also collect standard server logs including IP addresses and browser information for security and operational purposes.

2. How We Use Your Information

We use the information you provide solely to respond to your infrastructure request, communicate about your account and services, send service-related updates, and improve our infrastructure offerings. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Residency

All customer data processed through Wahda Cloud infrastructure is stored within India in our Faridabad, Haryana data center. This ensures compliance with India's Digital Personal Data Protection (DPDP) Act 2023 and applicable data residency requirements.

4. Data Security

We implement AES-256 encryption at rest and TLS 1.3 in transit for all data. Access to customer data is restricted to authorised personnel only and is subject to strict internal security policies.

5. Cookies

Our website uses minimal cookies necessary for basic site functionality such as language preference. We do not use tracking cookies or third-party advertising cookies.

6. Your Rights

Under the DPDP Act 2023, you have the right to access, correct, and request deletion of your personal data. To exercise these rights, contact us at info@thewahda.com.

7. Contact

For any privacy-related questions, contact us at info@thewahda.com or write to: Wahda Cloud, 297 Sector 30, Faridabad, Haryana 121003, India.